Stay connected with MDH’s new text messaging service for tenants

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We’re introducing a new text message service to help keep you informed about what’s happening in your area.

What sort of updates will you receive?

Once the service is live, we may send text messages about:

  • Local events and when we are working in your area
  • Consultations where we want your views
  • General housing or neighbourhood information

This is another way we’re working to make sure residents receive clear, timely information.

Why we are introducing text messages

We know not everyone checks emails or social media regularly. Text messages help us:

  • Share information quickly and directly
  • Let you know about things happening near your home
  • Make it easier for you to get involved in local events and consultations

Using your contact details

  • We will only use your mobile number for council or housing-related information
  • Your details will not be shared with other organisations
  • You can opt out at any time by following the instructions in the message

What you need to do

If we already have your current mobile number, you don’t need to do anything.

If your contact details have changed, if you want to check what information we hold, or If you have any questions, please contact Tenant Involvement on:

📞 01884 255 255 or alternatively email us : tenantinvolvement@middevon.go.uk

We’re introducing a new text message service to help keep you informed about what’s happening in your area.

What sort of updates will you receive?

Once the service is live, we may send text messages about:

  • Local events and when we are working in your area
  • Consultations where we want your views
  • General housing or neighbourhood information

This is another way we’re working to make sure residents receive clear, timely information.

Why we are introducing text messages

We know not everyone checks emails or social media regularly. Text messages help us:

  • Share information quickly and directly
  • Let you know about things happening near your home
  • Make it easier for you to get involved in local events and consultations

Using your contact details

  • We will only use your mobile number for council or housing-related information
  • Your details will not be shared with other organisations
  • You can opt out at any time by following the instructions in the message

What you need to do

If we already have your current mobile number, you don’t need to do anything.

If your contact details have changed, if you want to check what information we hold, or If you have any questions, please contact Tenant Involvement on:

📞 01884 255 255 or alternatively email us : tenantinvolvement@middevon.go.uk

Page published: 07 May 2026, 11:58 AM